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Patient Feedback

The calling to speak to a doctor is extremely efficient.  There is nothing I would change.”  (May 2019)

"I think the care and treatment at Mere Surgery is exemplary: empathic, tailored, wise and kind.  We are exceedingly lucky to have such great people here" (May 2019)

Having the physio available in the surgery is wonderful

The staff are friendly and helpful.  I can think of no improvements at present.  Thank you all for your care, consideration and treating me as an intelligent human being” (May 2019)

I strongly feel that the care my family and I receive from the Mere Practice is excellent and that everyone in the practice has that “can doattitude that makes it work so well

I feel totally at ease with the care, advice and help provided by the practice

Extended hours / Improved Access

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and at the weekend.

Appointments are available 18:30-20:00 Monday-Friday, and Saturdays, Sundays and bank holidays.

This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant.

We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

 

 
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