This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Patient Feedback

The calling to speak to a doctor is extremely efficient.  There is nothing I would change.”  (May 2019)

"I think the care and treatment at Mere Surgery is exemplary: empathic, tailored, wise and kind.  We are exceedingly lucky to have such great people here" (May 2019)

Having the physio available in the surgery is wonderful

The staff are friendly and helpful.  I can think of no improvements at present.  Thank you all for your care, consideration and treating me as an intelligent human being” (May 2019)

I strongly feel that the care my family and I receive from the Mere Practice is excellent and that everyone in the practice has that “can doattitude that makes it work so well

I feel totally at ease with the care, advice and help provided by the practice

Confidentiality

Blue_Locked_FolderThe practice complies with General Date Protection Regulation regarding accessing patient data.  Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website