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Patient Feedback

The calling to speak to a doctor is extremely efficient.  There is nothing I would change.”  (May 2019)

"I think the care and treatment at Mere Surgery is exemplary: empathic, tailored, wise and kind.  We are exceedingly lucky to have such great people here" (May 2019)

Having the physio available in the surgery is wonderful

The staff are friendly and helpful.  I can think of no improvements at present.  Thank you all for your care, consideration and treating me as an intelligent human being” (May 2019)

I strongly feel that the care my family and I receive from the Mere Practice is excellent and that everyone in the practice has that “can doattitude that makes it work so well

I feel totally at ease with the care, advice and help provided by the practice

NHS England - List Maintenance Project

Registration letters from NHS England – please respond if you get one

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all.

If you do receive a letter, please either confirm your details or submit any changes.

Changes can be made by returning the form in the prepaid envelope. If the details are correct, you can confirm by freepost, by Freephone, via text message or online.

It is important to respond to the letter, as GP lists do become out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

We may also need to contact you:

with test results

to invite you for bowel, breast or cervical screening to protect against cancer, for example

to offer vaccination against infectious diseases such as flu or measles, mumps and rubella

to give you an appointment as part of your plan to stay healthy if you have a long-term illness.


Please respond to the letter within four weeks of receiving it, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

 
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