Improved Access

Improved Access is a Wiltshire wide initiative where Mere Surgery are working together with other local practices to offer increased availability of services and appointments in the evenings and at the weekend.

Appointment Times

Appointments are available 18:30 – 20:00 Monday to Friday, and Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.

Appointment Types

Appointment types will vary some being face to face, some on the phone and there will be a mixture of bookable and same day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a practice nurse or health care assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

How to book an appointment

To book such an appointment, please contact us during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

Out of Hours Service

All patients should ring NHS 111 and they will contact Medvivo if they feel you need to see a clinician.  In some cases, you will be asked to attend an out of hours clinic and the details will be provided to you.

If you telephone the surgery number out of hours at any time, you will be informed of the correct number to contact for the out of hours service.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.