New Services from the Mere Surgery PCN

Simon Hawkins, First Contact Physiotherapist, joined the Mere Surgery team in October. Simon is part of Mere’s Primary Care Network (PCN) that benefits NHS patients by offering improved access to an extended range of medical services. Now Mere patients have access to next day care from a physiotherapist that they can book directly through the receptionist at Mere surgery.

First Contact Physiotherapists aim to take pressure off Doctors and add speed to diagnosis of patients. 30% of GP’s caseloads are related to musculoskeletal injuries, they are the bone and muscle injuries that are often best treated quickly by physiotherapists. Simon Hawkins and his team can give initial advice, important reassurance plus any referrals that should be necessary.

After the initial telephone conversation Simon will send any exercise or information leaflets by same day email or through the post. 60% of his workload referred through Mere surgery is never referred on to another specialist service as quick initial advice and reassurance is all that is needed. However, should you need a second appointment it is quickly booked.

Dr Halsey of Mere Surgery says “This is an exciting new development allowing better access to the experts in musculoskeletal problems, our physiotherapists, and enabling these problems to be treated in a more optimum timeframe. If there is anything medical that Simon becomes concerned about then he will refer this back to ourselves.”

Think you may need help from an NHS physiotherapist? If you are a Mere Surgery patient then call reception on 01747 860001 and ask to book an appointment with Simon Hawkins, your First Contact for all your physiotherapy needs.

Interview performed with Simon Hawkins by Elaine Stallard, Chair, PPG.