Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using the Airmid patient app or GP online system SystmOnline
- Using your NHS account on the NHS App or NHS website
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Fill out a repeat prescription request form
- Bring your paper slip to the surgery
We do not take repeat prescription requests over the phone or by email.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At the surgery or fill out a nominate a pharmacy online form
- At any pharmacy that accepts repeat prescriptions
Paying for your prescription
Prescription charges from 1st April 2023 are £9.65 per item.
If you have 3 or more items in 3 months or 11 or more items in 12 months, you may find it cheaper to buy a Prescription Prepayment Certificate (PPC).
The certificate covers all your NHS prescriptions for a set price:
- 3-month (PPC): £31.25
- 12-month prepayment certificate (PPC): £111.60
- HRT prepayment certificate (PPC) £19.30
You can buy a PPC online, in person at some pharmacies or by calling 0300 330 1341.
You can find out if you are eligible for free prescriptions using the NHS eligibilty checker.
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take old medicines to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
As qualified Healthcare professionals, Pharmacists can offer advice on a range of minor illnesses and medications that do not require a prescription, such as
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription. Many pharmacies are open late and at weekends and you do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
Find your nearest Pharmacy here.