Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend at least 6 weeks) before your journey. Before you contact the surgery please check www.travelhealthpro.org.uk.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
Splitz is an independent charity and leading provider of domestic abuse support services in southwest England.
Telephone: 01225 775 276
As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime.
Surrey Supportline: 0808 168 9274
Lines are open 09:00 – 19:00, Monday – Friday
For out of hours support call our support line on – 0808 168 9111
Solace Sexual Assault Referral Centres (SARCs) provide local communities with a safe, discreet and caring environment to support victims of rape and sexual assault.
Cruse Bereavement Care
Support, advice and information for children, young people and adults when someone dies. The charity also works to enhance society’s care of bereaved people.
Telephone: 01761 417 250
Carer Support Wiltshire
Carer Support Wiltshire is a local charity that supports all carers in Wiltshire. Their aim is to create carer friendly communities where carers are recognised, valued and supported.
Telephone: 0800 1814 118
Support and benefits for Carers
Support from local councils, respite care and help for young carers.
Cancer Research UK
Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families.
Telephone: 0300 123 1022 (general enquires)
Telephone: 0808 800 4040 (Cancer related enquires)
Macmillan Cancer Support
At Macmillan they know how a cancer diagnosis can affect everything. So they help you find your best way through. From advice about money and work, to someone who’ll listen if you just want to talk, they’ll be there when you need them the most.
Telephone: 0808 808 0000 – Monday-Friday, 09:00 – 20:00
ChildLine is a service provided by NSPCC ans is a free 24 hour service for
children and young people up to and including 18 in the UK.
ChildLine deals with any issue which causes distress or concern.
Telephone (24-hours freephone): 0800 1111
For more information about Child Health and Wellbeing please visit the below website.
Spurgeons (Young Carers)
Young Carers are children and young people aged between five and 25 who help care for family members who may be ill, have a physical or mental disability, or drug or alcohol problem.
The children’s charity Spurgeons is an online-based community for young carers to chat and discuss with others, or to speak with a qualified youth worker.
The Mix is the UK’s free, confidential helpline service for young people under 25 who need help, but don’t know where to turn.
Telephone: 0808 808 4994
Healthier Together relies upon patients and healthcare staff working together to improve how local healthcare is delivered.
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Contact for families with disabled children
Contact support families with the best possible guidance and information. For every shape and size of family, whatever they need and whatever their child’s disability, we’re here.
Telephone: 0808 808 3555
A young carer is someone under 18 who helps look after someone in their family, or a friend, who is ill, disabled or misuses drugs or alcohol. Young adult carers are those aged 16–25 who care.
Carers Trust helps young carers to cope with their caring role.
General enquiries: 01380 871 690
Telephone (for carers): 0800 181 4118
Social Care Emergency Duty (Out of Hours): 0845 607 0888
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
From Beavers, aged six to eight, to Scout Network, for 18 to 25-year-olds, Scouting has a wide appeal.
Get Wiltshire Walking
Get Wiltshire Walking is a Public Health funded project which aims to ensure every community has access to a free weekly led walk. Walking is the lowest risk of all physical activities yet produces massive benefits to physical fitness and mental wellbeing.
Community First is an award winning charity that has supported people and places across Wiltshire and Swindon for over 50 years.
Telephone: 0138 0722 475
Wiltshire IAPT Service
Wiltshire IAPT Service offer a wide range of support. from psycho-educational courses to one-to-one intervention, as everyone’s needs and preferences are different.
Opening times: Monday to Friday – 09:00 to 17:00
Telephone: 01380 731 335
Wiltshire Mind is a voluntary organisation affiliated to Mind, working towards a better life for people diagnosed (or not), labelled and treated as mentally ill.
There are support groups across the country at six centre locations: Melksham, Chippenham, Devizes, Malmesbury, Salisbury and Trowbridge. Weekly sessions provide a safe, friendly place where anyone with mental health issues can find support and friendship.
Telephone: 01225 706532
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Free anonymous online chat for young people to discuss your mental health issues.
Diabetes UK South West
Diabetes UK campaign at a local and regional level to increase the profile of diabetes issues.
Telephone: 0345 123 2399
British Dietetic Association (BDA) is the only body in the UK representing the whole of the dietetic workforce.
Telephone: 0121 200 8080
Wiltshire Sight is an independent charity supporting people living with sight loss, as well as their families and carers.
Telephone: 01380 723 682
(Monday to Friday, 10:00 – 15:00)
Deafblind UK supports people with combined sight and hearing loss to live the lives they want. Losing your sight and hearing can be frightening. The charity’s team of experts is here every step of the way to show you life beyond sight and hearing loss.
Telephone: 0173 3358 356
Sense is the leading national charity that supports and campaigns for children and adults who are deafblind. They provide expert advice and information as well as specialist services to deafblind people, their families, carers and the professionals who work with them. They also support people who have sensory impairments with additional disabilities
Telephone: 0300 330 9256
09:00 to 17:00, Monday to Friday
Guide Dogs wants a world in which all blind and partially-sighted people enjoy the same rights, opportunities and responsibilities as everyone else. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.
Telephone: 0800 953 0113
Swindon and Wiltshire Active Recovery Service
Swindon & Wiltshire Active Recovery Service (IMPACT) is a free, confidential service for anyone concerned about their own or someone else’s substance use. IMPACT provides evening sessions for those who cannot attend during the working day and can offer online tools to make accessing support as easy as possible.
Telephone: 0345 603 6993
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Age UK Wiltshire
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.
Telephone: 01380 727 767
Experienced drivers are, in general, safer than those with less experience but as we age, our health and fitness, often including our eyesight, physical condition and reaction times, begins to decline.
Recognise whether and how your driving is changing and decide what you can do to cope with these changes and find help, such as medical advice, driving assessments and training and vehicle adaptations
Free phone support for older people, 24 hours a day.
Telephone: 0800 4 70 80 90
A team of caring midwives and experienced specialist doctors (obstetricians) supported by the team from the Neonatal Unit and other healthcare professionals from across the hospital provide you with comprehensive high quality care.
Maternity Provision and Birth Centres
If you have just found out that you are pregnant it is important that you contact your Midwife at your local GP surgery or your GP as soon as possible.
Royal United Hospitals Bath provides maternity care in much of Wiltshire.
Birth place options include home births, hospital deliveries and birth centres.
Mums-to-be can have their baby at a Birth Centre if considered to have a low risk of complications during labour and are otherwise fit and healthy.
Chippenham Birth Centre is at:
Chippenham Community Hospital,
Telephone: 01249 456 434
Trowbridge Birth Centre is at:
Trowbridge Community Hospital
Telephone: 01225 765 840
Wiltshire Sexual Health Service (WiSe) is a free NHS service providing STI testing and treatment, contraception and HIV services.
Telephone: 01722 425120
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Healthy weight 4 life
Healthy Weight 4 Life e-toolkit. Here you will find information on healthy weight for all ages along with useful resources and signposting to local services and recommended websites for further reading.
Each life stage includes information on why being a healthy weight is important, top tips for a healthy weight, and further support available locally to achieve a healthy weight.
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool
One You Easy Meals - Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
Download from: play.google.com
Download from: itunes.apple.com
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.