The Equality Act 2010 says all health and care organisations must make changes to their services so they can be accessible to people with disabilities. This includes people with a physical disability or a sensory disability, people with a learning disability or autistic people and people with a long term condition such as dementia.
Reasonable adjustments can sometimes be small changes:
- Providing information in an easy read format
- Installing a ramp or offering a different route into a building
- Providing a longer appointment time
Reasonable adjustments can also be quite complicated to arrange and sometimes need lots of planning across health and care teams for people who have complex needs.
Reasonable adjustments are individual and should be tailored to the person. It’s really important to speak to your health and care professionals and tell them about the reasonable adjustments you may or your loved one may need.
You can let us know about your needs by completing our online form, writing to us or coming to see us at the surgery.
Download our leaflet for more information and top tips for patients and carers.