Patient Feedback

Please see below some of our patient feedback we have received in the last year.

  • “In these challenging times of meeting the health needs of our Mere population, Mere Surgery always go above and beyond. Appointments are timely the Doctors are excellent and Reception staff pleasant and helpful.” (June 2023)
  • “It is easy to see/speak to a Doctor without delay. I never feel rushed. Valued being able to access a Physio.” (May 2023)
  • “Quick positive response from all team. Prompt timely appointments. Being listened to. Friendly.” (April 2023)
  • “The kindness & efficiency of the service at Mere is beyond wonderful. Thank you all.” (March 2023)
  • “Excellent in all areas, staff & Doctors always do their best to say “Yes” rather than “No!” ” (February 2023)
  • “Excellent practice. Wonderful GP. All staff go out of their way to be helpful, should be used as an example to for other GP practices. It can be done.” (November 2022)
  • “An excellent GP practice. Excellent communication between the practice and patient. All staff always very good with phone calls, scripts etc. Dare I say always happy. Overall this practice sets a very high standard”(November 2022)

We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.

If you have a suggestion on how we can do things better to improve our patients’ experiences the quickest way to let us know is using an online feedback form.

Related Information

Feedback and Complaints